To start a return or exchange visit our return portal here.
We have now partnered with re:do to make your return as easy and hassle free as possible. Simply make sure the $1 re:do return insurance is added on to your order. By purchasing this return insurance you will be eligible for free returns on your entire order. However, we do have some rules that must be followed.
- Any purchased item must be returned within 7 days of shipping to be eligible for a refund.
- Orders are eligible for an exchange or store credit if they are returned within 30 days of shipping.
- All returns must be unworn, unwashed, and have all original tags attached.
- Anything purchased at a discounted price or shown as final sale, is FINAL SALE and not eligible for return.
- Returns using store credit are not available for refund.
Please feel free to reach out with any questions or concerns. You can email us at
support@graceandemma.com or give us a call at
469-568-0101. Some requests may need to be reviewed by our team, so please allow up to two business days for returns to be processed.
*Please note: If you have not purchased the $1 re:do return insurance you will be responsible for the cost of the return.
